• Check-in Time: 3pm

• Check-out Time: 11am

• NO EARLY CHECK-INS, NO LATE CHECK-OUTS

• Please be mindful that it takes time for your cabins to be cleaned properly and this time is imperative in order for you or the next guest.  

• LATE CHECK-INS: If you must arrive after store hours, there will be an envelope with the registrant's name on it affixed to the front door of the store that will have a map to your cabin. Please be sure to check-in the following morning when the store is open. There is a doorbell outside on the front of the store if you need further assistance after store hours.

• LATE CHECK OUTS will be charged a minimum $20 late checkout fee up to 50% one extra night unless you receive prior approval from office staff you will be checking out late. YOU MUST INFORM THE STORE STAFF YOU WILL BE LATE CHECKING OUT TO AVOID FEE(S). Most times we have your cabin rented to another guest the day you are scheduled to check out and it takes our housekeeper time to clean it prior to the next guest's arrival; we are very firm on check out times because of this.

• FEES: All fees must be paid before you enter your cabin/campsite. If you wish to extend your stay, please check in with the office as soon as possible. It may be necessary to move to a different cabin or campsite if your space has been reserved by another guest. 

• Pet Fees are $75 per cabin and covers up to 2 pets. If you booked a pet friendly room, Pet Fee(s) apply.

• Pets must be kept under your direct supervision and on a leash at all times. Your pet is expected to be well behaved. Pets should be calm/quiet and are NOT permitted to disturb other guests.

• You are responsible for cleaning up your pet's waste -- pooper scoopers and garbage cans are available throughout the property.

• We want your pet to enjoy their stay as well, but PETS MUST BE KEPT OFF BEDDING AND FURNITURE.  A $30 cleaning fee will be charged to the card on file if pet hair is found on bedding or furniture. NO EXCEPTIONS. Pet hair is very hard to remove from bedding/furniture, please be mindful of guests who do not have pets or have allergies caused by pet dander.

• Damage caused by pets will be the sole responsibility of the owner. Any damaged property caused by your pet will be charged to the card on file. If your pet causes any damage, the costs to cover repairs or replacements will be determined solely by Gordon’s Rim Rock Ranch, based on what they feel is necessary to address the expenses incurred.  

• TENT SITES: FEES include 2 adults, 1 pet, and 1 vehicle. MAX of 4 people, 2 tents, and 3 pets per tent site (covers a family). 

• GROUP TENT SITES: FEES include 4 adults, 2 children, 1 pet, 1 vehicle. MAX of 10 people and 4 tents. (pet restrictions may apply) 

• RV SITES: FEES include 2 adults, 1 pet, and 1 vehicle/RV. MAX number of guests in an RV site is 6. One tent may be allowed per RV site with prior approval from management or office staff. 

• ADDITIONAL GUESTS Adult guests 17 & older - $7.00 per person/ night. Children 16 & under -  $5.00/night  (infants under 1 year are free). Additional pets are $3 per pet per night. Additional vehicles will be charged $5 per day and may be required to park in overflow parking areas. 

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HOUSEKEEPING:

• Dishes must be washed and placed back into their original locations. Please do not rearrange the dishes/pots/pans/silverware/utensils.

• Please do not wash food or grease down sink or shower drains. Please use the sink strainers provided for food and please dump grease into the garbage.

• Please clean your fish OUTSIDE: Cleaning fish in the creek is allowed -- please place guts, etc. in the dumpster. There is also a cleaning station on the premises behind single units 11 & 12. If you cannot locate it, please ask us to direct you to it.

• Failure to abide by housekeeping policies will result in a $25 cleaning fee charged to the credit card of the registered guest for each particular room.

FURNITURE:

• DO NOT remove, move, or disassemble any furniture or picnic tables. If moving furniture is necessary for sleeping arrangements, please place it all back in its original position; failure to do so will be at your expense and charged to the card on file.

• Please report any damage immediately to store staff -- including spills, stains, broken items, etc.

OUTDOORS:

• Only firewood may be burned in fire pits.

• Please park in designated spaces provided for each cabin -- extra parking spaces are available upon request. Please respect your neighbors and share parking areas if you have guests.

• Quiet time is 11pm to 7am -- please respect your neighbors and keep noise to a minimum. If you become aware of a disruptive guest, please alert our staff immediately.

SMOKING:

• Smoking is NOT allowed inside the cabins! This includes cigarettes, pipe tobacco, cigars, marijuana, incense, etc. - ash cans are provided outside.

• A cleaning fee of $150 will be charged to the card on file should this policy be violated inside one of our cabins. NO EXCEPTIONS.

LOST & FOUND:

• Gordon’s Rim Rock Ranch is not responsible for any item(s) left by guests. Nevertheless, items left behind, excluding perishable goods, will be retrieved by Housekeeping after a guest's departure, documented, and stored securely for a period of up to sixty (60) days for the owner to collect.

• If you are unable to retrieve your item, we can arrange for the shipping of reasonably sized items upon your request. Please note that Gordon’s Rim Rock Ranch will impose a minimum handling fee of $20.00, in addition to the shipping costs, to return your belongings.

Gordon’s Rim Rock Ranch maintains the authority to keep your credit card and/or debit card information provided during registration. Gordon's Rim Rock Ranch reserves the right to charge the credit or debit card for amounts it considers necessary, at its sole discretion, to cover costs or expenses incurred by Gordon’s Rim Rock Ranch due to damages, repairs, replacements, or any additional work required, such as relocating furniture or outdoor tables.

• DEPOSITS/CREDIT CARDS: A deposit of 50% of the total amount of your stay is required on all reservations, at the time of booking whether via online, over the phone or in person. By providing a credit card number, you are authorizing us to bill your credit card, including any costs accrued while at the property, outstanding balances not paid at the time of departure, and any damages caused by you or your family/guests to anything on the RV Park property.

• DEPOST FOR FUTURE YEAR RESERVATION We accept 1 year-in-advance reservations in person or over the phone. A 10% deposit is required to secure your site and reservation dates. Beginning in April of your reservation year, when the new season's rates take effect, you are required to increase your deposit to 50% of the updated reservation total. Updated rates will be posted on our website. As a courtesy, we may send an email reminder regarding your upcoming reservation and required deposit. Failure to make the required deposit may result in cancellation of your reservation.

• CANCELLATIONS DONE VIA EMAIL WILL NOT BE ACCEPTED. YOU MUST CALL AND SPEAK TO SOMEONE OR LEAVE A DETAILED MESSAGE IN ORDER TO CANCEL: CALL 530-335-3270

• All cancellations will incur a minimum $15.00 charge per site. Cancellations made at least 14 days before your arrival date will be refunded to the original credit card used for booking (less cancellation fees), with a processing time of up to 30 days. If you cancel at least 14 days PRIOR to your check-in date, we refund your deposit less a $50 fee.

• If you cancel 9-13 days PRIOR to your check-in date, we will refund 50% of your deposit. 

• If you cancel less than 9 days PRIOR to your check-in date, you will forfeit the FULL AMOUNT OF YOUR RESERVATION AGREEMENT (which includes your paid deposit). If we are able to rent out your reserved cabin to someone else, you will only be responsible for 50% of your reservation agreement which includes your deposit. To avoid hassles, we encourage our renters to transfer their paid reservation(s) to friends or family and let them reimburse you.

• Reservations cancelled within 5 days of your arrival date are non-refundable. However, you may receive a reservation credit (minus the cancellation fee) which can be used for a future stay or purchases in the Country Store. 

• All cancellation fees will be billed to the credit card used for deposit. 

• We DO NOT offer refunds for NO SHOWS or early check-outs, you will be charged the full amount of your reservation agreement.

• Additional day charge, plus tax may apply for LATE Check-Outs.

• PLEASE NOTE: Gordon's Rim Rock Ranch nor its employees are not responsible for any discomforts related to wildlife, nature, natural disasters, weather conditions, fishing outcomes, illness, fires, or similar issues. Refunds will not be given for such occurrences. We welcome you to our little mountain community; we live with nature and appreciate the opportunity to share our way of life with you, discomforts and all!

• No refunds or credits will be issued after your arrival, and early departures are not eligible for refunds. Should you choose to leave early, it is your choice.​​​​

• ​Changes or transfers to reservations within 15 days of your arrival date may incur a $10.00 processing fee. Reservations not checked in by 11am the morning after your scheduled arrival date will be released without a refund unless you call to advise us you are arriving late and forfeiting your first night. 

• HOLIDAY RATES/CANCELLATION POLICY: Please note: 3-night minimum for all events and holiday weekends. Holiday weekends are billed at a slightly increased rate due to demand. Cancellations less than 14 days prior to arrival on holiday rate reservations will be subject to increased fees. We recommend transferring your reservation to a friend or family member and have them reimburse you for your payment(s).

• MAX STAY: 10-day max stay for all guests without advanced approval from management. 

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