• Check-in Time: 3pm

• Check-out Time: 11am

• NO EARLY CHECK-INS, NO LATE CHECK-OUTS

• Please be mindful that it takes time for your cabins to be cleaned properly and this time is imperative in order for you or the next guest.  

• If you must arrive after store/office hours, there will be an envelope with the registrant's name on it affixed to the front door of the store that will have a map to your cabin. Please be sure to check-in the following morning when the store is open. There is a doorbell outside the store if you need further assistance after store hours.

• If you booked a pet friendly room, Pet Fee(s) apply.

• Pets must be kept under your direct supervision and on a leash at all times. Your pet is expected to be well behaved. Pets should be calm/quiet and are NOT permitted to disturb other guests.

• You are responsible for cleaning up your pet's waste -- pooper scoopers and garbage cans are available throughout the property.

• We want your pet to enjoy their stay as well, but PETS MUST BE KEPT OFF BEDDING AND FURNITURE.  A $30 cleaning fee will be charged to the card on file if pet hair is found on bedding or furniture. NO EXCEPTIONS. Pet hair is very hard to remove from bedding/furniture, please be mindful of guests who do not have pets or have allergies caused by pet dander.

• Damage caused by pets will be the sole responsibility of the owner. Any damaged property caused by your pet will be charged to the card on file. If your pet causes any damage, the costs to cover repairs or replacements will be determined solely by Gordon’s Rim Rock Ranch, based on what they feel is necessary to address the expenses incurred.  

HOUSEKEEPING:

• Dishes must be washed and placed back into their original locations. Please do not rearrange the dishes/pots/pans/silverware/utensils.

• Please do not wash food or grease down sink or shower drains. Please use the sink strainers provided for food and please dump grease into the garbage.

• Please clean your fish OUTSIDE: Cleaning fish in the creek is allowed -- please place guts, etc. in the dumpster. There is also a cleaning station on the premises behind single units 11 & 12. If you cannot locate it, please ask us to direct you to it.

• Failure to abide by housekeeping policies will result in a $25 cleaning fee charged to the credit card of the registered guest for each particular room.

FURNITURE:

• DO NOT remove, move, or disassemble any furniture or picnic tables. If moving furniture is necessary for sleeping arrangements, please place it all back in its original position; failure to do so will be at your expense and charged to the card on file.

• Please report any damage immediately to store staff -- including spills, stains, broken items, etc.

OUTDOORS:

• Only firewood may be burned in fire pits.

• Please park in designated spaces provided for each cabin -- extra parking spaces are available upon request. Please respect your neighbors and share parking areas if you have guests.

• Quiet time is 11pm to 7am -- please respect your neighbors and keep noise to a minimum. If you become aware of a disruptive guest, please alert our staff immediately.

SMOKING:

• Smoking is NOT allowed inside the cabins! This includes cigarettes, pipe tobacco, cigars, marijuana, incense, etc. - ash cans are provided outside.

• A cleaning fee of $150 will be charged to the card on file should this policy be violated inside one of our cabins. NO EXCEPTIONS.

LOST & FOUND:

• Gordon’s Rim Rock Ranch is not responsible for any item(s) left by guests. Nevertheless, items left behind, excluding perishable goods, will be retrieved by Housekeeping after a guest's departure, documented, and stored securely for a period of up to sixty (60) days for the owner to collect.

• If you are unable to retrieve your item, we can arrange for the shipping of reasonably sized items upon your request. Please note that Gordon’s Rim Rock Ranch will impose a minimum handling fee of $20.00, in addition to the shipping costs, to return your belongings.

Gordon’s Rim Rock Ranch maintains the authority to keep your credit card and/or debit card information provided during registration. Gordon's Rim Rock Ranch reserves the right to charge the credit or debit card for amounts it considers necessary, at its sole discretion, to cover costs or expenses incurred by Gordon’s Rim Rock Ranch due to damages, repairs, replacements, or any additional work required, such as relocating furniture or outdoor tables.

• CANCELLATIONS DONE VIA EMAIL WILL NOT BE ACCEPTED. YOU MUST CALL AND SPEAK TO SOMEONE OR LEAVE A DETAILED MESSAGE IN ORDER TO CANCEL. 530-335-3270

• If you cancel 14 days PRIOR to your check-in date and we are able to rebook the cabin, we will refund all of your deposit less a $50 fee. Otherwise, deposits are non-refundable.

• All cancellations made within 14 days of your check-in date will result in forfeiture of your deposit. 

• We DO NOT offer refunds for No SHOWS or early check-outs, you will be charged the full amount of your reservation agreement.

• Additional day charge, plus tax may apply for late Check-Out.

• PLEASE NOTE: Gordon's Rim Rock Ranch CANNOT refund monies for circumstances beyond our control: this includes Acts of God, severe or inclement weather conditions, power outages, forest fires, ability to catch fish, government closures, or COVID.